1.
How do I get started?
2.
Where do I download the IPS Power Management software?
3.
Can I find more detailed help other that the quick start guide?
4.
Can I configure and manage a PDU over a wireless connection?
5.
Can I configure and manage a PDU over a VPN connection?
6.
Can I configure and manage a PDU which is not on the local network?
7.
I have installed the software, but can not get in contact with the PDU.
8.
How many clients in the network can configure the PDU at the same time?
9.
I forgot my password.
10.
If I turn an outlet on and then off I can not change status?
11.
Why doesn’t the sensors update their values?
12.
Why does the sensor order not follow the order they are attached in?
13.
I downloaded the CHM help file but can't view the content. What could be the problem?
1.
How do I get started?
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In the box you will find a quick start guide which will help you get started in 10 minutes.
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2.
Where do I download the IPS Power Management software?
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Navigate to the download section on www.ipwrswitch.com and download the software.
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3.
Can I find more detailed help other that the quick start guide?
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Yes. Navigate to the download section on www.ipwrswitch.com and download "iPWRSwitch8 Installation and User Manual".
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4.
Can I configure and manage a PDU over a wireless connection?
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Yes. Make sure you followed the instructions about the firewall issues.
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5.
Can I configure and manage a PDU over a VPN connection?
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Yes. Make sure you followed the instructions about the firewall issues.
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6.
Can I configure and manage a PDU which is not on the local network?
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Yes. Make sure you followed the instructions about the firewall issues.
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7.
I have installed the software, but can not get in contact with the PDU.
First check your network settings. If they are correct configured then check if you have a softwarefirewall running on your machine – try to disable it. If it helps, make sure you configure the firewall so the following ports are open: 80 (HTTP) TCP
443 (HTTPS) TCP
2362 UDP
2601 TCP |
8.
How many clients in the network can configure the PDU at the same time?
9.
I forgot my password.
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Find the label on the quick start guide, the box or the PDU.
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10.
If I turn an outlet on and then off I can not change status?
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Go to PDU configuration and retype your username and password.
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11.
Why doesn’t the sensors update their values?
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Make sure you are in operation mode. In configuration mode the sensor update is disabled.
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Next please check in the menu edit -> settings to see the update delay.
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12.
Why does the sensor order not follow the order they are attached in?
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There are 8 internal current sensors which measure the current at each outlet. In addition there are two more internal sensors, one time and one date sensor.
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Any external sensors connected will be added to the list of internal sensors.
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13.
I downloaded the CHM help file but can't view the content. What could be the problem?
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Some people installed a update on their computer which could change some security-settings. Please go to microsoft site
Follow method 1 or 2.
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